NOTICE OF DATA EVENT
November 27, 2024 – Keesal, Young & Logan (“KYL” or “We”) recently discovered an incident that may have impacted the privacy of information related to certain individuals. As we continue to work toward notifying impacted individuals directly, we are providing information about the event, our response, and steps potentially impacted individuals can take to better protect their information should they feel it is appropriate to do so.
What Happened? On June 13, 2024, KYL identified suspicious activity on its network and moved quickly to secure its environment. KYL immediately initiated an investigation with the assistance of third-party forensic specialists to determine the nature and scope of the activity. Through the investigation, we determined that there was unauthorized access to our network between June 7 and June 13, 2024. While on the network, the unauthorized actor acquired certain information stored therein. Therefore, KYL undertook a comprehensive review of the data at risk to determine what information was at issue and to whom the information related. On October 28, 2024, KYL determined that information related to individuals may have been impacted.
What Information was Affected? The types of potentially impacted information may include individuals’ name, Social Security number, financial account information, driver’s license number, passport number, government identification number, date of birth, medical information, health insurance information, taxpayer identification number, biometric information, and username / password.
How Will Individuals Know If They Are Affected By This Incident? KYL plans to mail notice letters to individuals whose personal information was contained in the data at issue and for whom they have a mailing address. If you did not receive a notice letter and believe you may have been impacted, you can call the dedicated assistance line referenced below.
What We are Doing. We take this event and the security of information in our care very seriously. Upon learning of this event, we immediately took steps to secure our network and implemented additional administrative and technical safeguards to further secure the information in our care. Notice was also provided to federal law enforcement.
What Affected Individuals Can Do. Potentially affected individuals are encouraged to remain vigilant against incidents of identity theft by reviewing their financial account statements and credit reports for unusual activity. Additional information can be found below in the Steps You Can Take to Help Protect Your Information and in the notification letters that will be sent to affected individuals.
For More Information. If you have questions, please call our dedicated assistance line at 1-866-932-9695, Monday through Friday from 6:00 a.m. to 6:00 p.m. Pacific Time. You may also write to KYL at The Waterfront at Catalina Landing, 310 Golden Shore, Long Beach, CA 90802.
Steps You Can Take to Help Protect Your Information
Monitor your credit reports for suspicious or unauthorized activity. Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.
Place a fraud alert on your credit file. Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.
Place a security freeze on your credit file. As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you will need to provide the following information:
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver’s license or ID card, military identification, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if you are a victim of identity theft.
Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:
Equifax
1-888-298-0045
Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069
Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788
Experian
1-888-397-3742
Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013
Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013
TransUnion
1-800-916-8800
TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016
TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094
Additional Information
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, DC 20001; 1-202-727-3400; and oag.dc.gov.
For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-528-8662 or 1-888-743-0023; and https://www.marylandattorneygeneral.gov/.
For Massachusetts residents, Under Massachusetts law, you have the right to obtain any police report filed in regard to this incident. If you are the victim of identity theft, you also have the right to file a police report and obtain a copy of it.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance you get based on information in your credit report; and you may seek damages from violator. You may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov/.
For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.
For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; 1-401-274-4400; and www.riag.ri.gov. Under Rhode Island law, you have the right to obtain any police report filed in regard to this incident.